A test manager is crucial to the success of any software project.

Testing is a critical part of any Information Technology (IT) Software Application project and can determine the success or failure of a project.  Having worked with enterprise level companies on implementations of large applications as a Test Manager has given me first-hand experience on how important all of the phases of testing can be to a project and supports the need for the Test Manager role.    

Testing a software project is a big undertaking, especially for large applications that integrate with other critical business applications.  There are several phases of testing that need to be performed, including the following:

  • Unit Testing
  • Functional Testing
  • System Integration Testing
  • User Acceptance Testing 
  • Performance Testing

All of these phases play a critical role in ensuring your software application is free from any defects when it is rolled out to the end users.  Having a test manager who can manage all phases of the testing process can also be a huge time saver for the Project Manager (PM) and allows the PM to focus on other aspects of the project. 

There are many tools that can be used to assist in the software testing process.  The tool you select may vary, depending on the size and complexity of your project, as well as budget.  Below are three of the testing tools that I have experience with utilizing at client engagements:   

  • HP Micro Focus ALM (Application Lifecycle Management), previously known as HP Quality Center (HPQC) is a comprehensive test management tool that provides features for test planning, test execution, defect tracking, and test reporting.  It allows you to manage test cases, requirements, and defects in a centralized repository and is often used for larger teams and organizations that need a structured and integrated testing process. 
  • Jira is primarily known as an issue tracking and project management tool, but it can also be used for software testing.  With Jira, you can create and manage test cases, track defects, and manage test execution in an agile development environment.  If you’re unsure about using Jira for testing, read this article on why Jira may be a good choice for your project. 
  • Microsoft Excel can be used for various tasks, including test case management and test data management.  While Excel is not a dedicated testing tool, it is widely used for simple test case tracking, especially in small or informal testing processes.  It can be a cost-effective solution for smaller teams.

A test manager is responsible for creating a test plan that will identify the scope of testing, testing objectives, test cases, and test data requirements.  Additional responsibilities include managing the test team and communicating with stakeholders.  It is important for a test manager to be involved early in the development process so they can understand the requirements of the application and can identify issues early rather than later, when it can be more costly to correct. 

“It is important for a test manager to be involved early in the development process so they can understand the requirements of the application and can identify issues early rather than later, when it can be more costly to correct. “

“A test manager is crucial to the success of any software project, as their work is directly tied to the final product’s quality, timeliness, and cost.”1  

A test manager plays a crucial role in ensuring the quality, efficiency, and success of your IT project. They can bring expertise in testing methodologies, tools, and best practices, and help maintain focus on quality while managing risks and resources. If your project is complex, involves multiple teams, or has strict quality requirements, employing a test manager can be a valuable investment and Keller Schroeder can helpClick here to contact our Applications Solutions Group if you need a test manager for your project.   


1 https://www.browserstack.com/guide/test-management-roles-and-responsibilities

Written By:

Kim Wallace
Consultant, Project Manager
Applications Solutions Group

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